Hello Harry! Firstly, I respect your views on the matter, and I can tell you are frustrated. I’d just like to give my opinion of what you’ve said and my view on LiveShield and whether or not to give RMP and CO’s, the power of sanctioning players on their respective teams. Now, this is a big issue of Royal Guards for example running out of Buckingham Palace, and you guys not being able to do much yourselves about it, and I do sympathise in terms of the frustration and the helplessness you must feel. My concern is that if we allow RMP, CO’s, whatever, to hand out sanctions, that the system COULD hypothetically be abused, and not in terms of randomly handing out sanctions, rather, knowing you have the power to do that, could result in an increase of sanctions for the smallest of infractions, and that is my concern, because I do think that some people who aren’t “trolling” as such, but are new, and for example walk outside Buckingham Palace, could already get a team suspension before they’ve even started. I once got a team suspension few months into the game opening when I was still new, the team suspension was for I think around 7 days because I made an honest mistake (this was when it all used to be ran by CO’s) and when I explained to them that I made a mistake, they didn’t care and were very patronising. That’s where my concerns come from in terms of this matter. Just wanted to put my opinion on it and I would like to hear others opinions on what I have said as long as it is respectful. Thanks. 
This problem can simply be fixed by implementing the same sanctioning as Liveshield do. For example small offences can be committed and the user may be jailed by RMP or a CO for a set amount of time, however larger offences should be suspensions by a CO and potentially bans issued by moderators as they always did.
Even small offences can get reminders sent by a CO, but simple actions such as these were removed from a COs permission.
Obviously sanctions being done by a CO can be majorly re-worked, but it’s unrealistic for the entire game for just moderators to handle sanctioning.
I see what you are saying, and to be honest, that does make sense. When you say about the system being reworked, could you explain briefly ways it could be reworked?
My main concern is that the system will be used too much by CO’s and I believe everyone should be given a second chance instead of going straight to sanctioning. Even Reminders can be distressing for some. So really, I think the first port of call is ensuring the rule breaker knows exactly what they’ve done, and this can be done at the time they are cuffed for example, but ensuring CO’s are not draconian, and actually listen to the player.
Also, as I mentioned, what about the newbies who genuinely don’t know the rules/restricted areas and then get jailed/sanctioned before they’ve even started? We don’t want to ultimately lose players because of that.
Just trying to put in the “what if?” scenario to ensure that all bases are covered so if the old system returns, it is used effectively, and fairly.
My message before stands clear. Commissioned and Chief Officers should use the same offence codex as moderators do.
Right now, RMP and COs issue verbal warnings prior to action being taken against an offender. For example, if a new team player on the Royal Guard was to leave the palace, Royal Military Police or a CO would cuff them, verbally remind them of what they can and can’t do, and ask them to return to post. — this should remain in place.
At times, you would find players who are more experienced purposely do the wrong thing, and have a history with COs that have attempted to discipline them in the past. These more experienced offenders can and should be sanctioned by COs, rather than getting a straight up ban from moderators, or even at times being ignored by moderators because the offence wasn’t severe enough.
Like sure if you leave the palace on purpose shouldn’t result in a game ban, but being ignored completely shouldn’t be okay. Currently moderators literally ignore guards who purposely ignore RMP and COs and end up in different parts of the map driving stolen vehicles. All COs can do is chase them, cuff them, and put them in a cell just for them to LTAA and commit the same offences. If COs had the chance to sanction them on the spot, it can avoid disrupting gameplay entirely and maintaining the games realism.
Basically what I’m saying, if we were to revert the old sanctioning system, it should be reworked to have less strict sanctioning systems such as;
- Requiring a more stricter criteria for sanctioning (ensuring that there is plenty of evidence to prove the validity of the criteria being met).
- Adding a LTAA offence
- If not reverting the old sanctioning system, add a formal booking suite for COs and RMP (with set times and offences)
- Only allowing COs to suspend users for major offences such as stealing motor vehicles, purposeful AWOL (purposely avoiding detention from RMP or a CO)
- Minor infractions such as Insubordination could just be regular cell time, no sanctions.
Obviously this could be reworked more, but even with what I just said above could make a massive impact for the player base.
I think a great way to fix issues of COs abusing, would be to have it for them to be suspened until a SCO can handle it and issue the correct sanction. For example, if a Guardsman murdered 3 people, you would open a ticket and report it to SCOs. While you wait for them to response they are fully suspended from the team. Then this allows SCOs to give out the correct course of action towards the user.
It makes no sense for people who are breaking Royal Guard, MPS or LAS rules to be handled by Moderators who are trained in the area of game moderation for issues such as exploting, bug abuse, harrassment, bypassing instead of things such as leaving the gates of Buckingham Palace, Murder, not following orders, trolling, etc.
And all three departments whether its RG, MPS or LAS have their own divisions that involve handling corruption, abuse, etc. For RG its SPA, MPS its Professional Standards and lastly for LAS its Ombudsman. This basicly counters out “We can’t trust you to have the power” as there is a division for each department dedicated to solving issues around corruption, abuse, etc.
Overall there are multiple soluations to these issues, I think its just the fact that, and I hate to even suggest this, but Developers would rather give Moderators that power instead of Commissioned Officers for whatever reason.
As a CO who has seen both variants, I really think that the old version was much better, as LS has other priorities than warning a Gdsm for unlawful discharge. The only thing we can do, is to detain them for a few minutes, release them and see the same thing happen again 
Yeah… Sadly that is how things has become, respective team handbooks are no longer enforced upon ordinary players (non-qualified). I can see why the management did that, but we really shifted away from having any sense of roleplay (not even talking about serious RPs). I certainly agree with you that the old way was much better, but yeah the guidelines we had on issuing sanctions turns out to be rather harsh at times.
I know the management is not inclined to revert back to how things were, but they should give a serious thought on how they want to improve the overall game dynamics.