Civilian Neglection + Suggestions

Hello guys! This document was created by a few players of BP who wish to voice the issues of civilians having fewer advantages and less support with each update coming out. Now I know that this is a hot topic, but I don’t know how else to add emphasis to this topic other than advocating; MPS is getting all the advantages, while civilian updates that actually BENEFIT them are being pushed into the shadows. The imbalance is also likely a big factor in the game’s declining player count and satisfaction rates.


Unfixed Civilian Gamepass

A while ago, there was a game pass added for civilians (Criminal Boss) for 1.5k Robux. Now keep in mind, while this may seem like a modicum of amount to some, it is plenty for others. Included in this package are a decent gun, a car, and the ability to create an in-game organization. It has been, give or take, six months since the organization has worked. All I’m seeing are updates that benefit MPS, but none to address this bug that many players have paid Robux for. I believe many buyers of this pass, including myself, are all looking forward to having the organization feature up and moving again, but it feels like the developers have not even attempted to fix it, instead erasing it completely. Half a year seems like enough time to at least give it a little tuning and communicate with the players about the issues (give some reasoning).

Suggestions:

  • The feature should be prioritized and fixed as soon as possible, as it was bought by many players through Robux. If it cannot happen immediately, the devs should provide an ETA.
  • If the feature is getting removed permanently, there should be some sort of compensation, like in-game cash or other perks, added to the game pass.

Money

Moving on, the developers need to know that there is a line between realism and having fun. Yes, we all had to push through the fact that fall damage was added, not such a big deal, but it did make the game less enjoyable. On the other hand, the update where the civilian bail system turned into dynamic bail pricing kinda crossed the line. The game is already very wallet-ripping for many players who don’t have perm guns. This isn’t an issue for cops because they don’t have to bail, nor do they have to worry about buying guns. While I’m not clear on the reasons behind this update, the fact that the developers are trying to make the game more realistic does seem to impact civilian mains greatly. Continuing, the vendor for civilians used to be restocked randomly about once a month. This gave civilians the chance to buy something permanent and reduce their future spending. However, the civilian vendor has yet to be restocked in nearly three months, disallowing anybody from gaining a permanent item and having to continue to spend more in-game cash.

Suggestions:

  • Reduce costs for some items that cops receive for free.
  • Add the ability to drop/give items to other civilians to pick up and use. This will help balance the economic differences between players.
  • Ability to give other players access to my car’s boot/trunk. I can give Player A the ability to open the boot/trunk and take the items I put in.
  • Ability to share cars with other players. I can give Player A the ability to access my car and use it as their own (as well as lock it).

Civilian Roleplay Area Loss

Another aggravating thing is how the developers are getting rid of places to do shootouts or hostages like RAC and the back of NSY. Some cops may complain that these places make it hard for them to have fun and do their job, but think about how many times a hostage sit was successful for the civs and didn’t end up with the civs in cuffs or dead. Little to no right? That’s because the cop team is always able to do their job one way or another, as they always have the tools to win, so the benefits of MPS are undeniable. Many cops in serious divisions also carry items such as tourniquets and hemostats, as well as a free med bag for sergeants+ on regular MPS. Civilians, on the other hand, rely solely on LAS to heal them when they need a tourniquet or hemostat, and they need to spend more in-game cash to buy a med bag if they don’t own a permanent one. This means that while a civilian getting sniped means guaranteed death, a cop getting sniped would still allow them room to live through LAS, healing themselves, or being healed by another cop.

Suggestions:

  • Remove the hatch preventing civilians from going up to the RAC roof. This is legit the only spot where civilians have an advantage.
  • Add random vendors around the map that civilians have to track down that sell medical gear like tourniquets and hemostats.

Unfair Mechanics

Now, what really forced us to say enough is enough and fueled the motivation for this post is the new, unannounced update where cuffed civilians cannot be killed by a firearm by another civilian. Again, I don’t understand the motivation behind this update, but I believe I can speak for all the civ mains that this update, respectfully, is terrible. Obviously, the update benefits MPS and makes playing the game humdrum for civilians. Civilians once cuffed are almost guaranteed to get booked, as there is a slim chance of being saved, and have to either wait out the jail time or suffer cumulative time. This makes gameplay as a civilian very discouraging and monotonous as most scenarios lead to the same outcome. Additionally, if the civ had carried non-permanent weapons and wished to buy more, money is being spent left and right.

Suggestions:

  • If this is a bug, ignore everything that mentions this. However, I would wish that Ulferno would communicate issues such as this more clearly in the future.
  • If there is no way of removing this, consider adding jailbreaking as a feature. This will give civilians something fun to do that doesn’t entirely target cops. Civilians can attempt to rescue people who have already been booked using things such as explosives or lock picks.

Cool Statistics

Now, someone might ask, why not just stop taking on the role of a criminal? If civilians start to lose interest in actively engaging in their role, then all the other teams have hardly any purpose anymore. This is the reason that the game is losing players because people are getting bored, whether it’s the lack of crime/action when playing as a member of MPS or the lack of amusement from playing another role. These are also some statistics that I have found to stress the negative impacts of the updates on the game:

As you can see, the game is declining in many categories, which may not just be due to updates, but I’m pretty sure that the updates are a big factor. Without civilians to cause chaos for others to respond to, there is no point in MPS or LAS, leading to a decline in players. I don’t mention RG a lot because I am not familiar with their purpose and what they do, but I have noticed that the RG team is often only a fraction of MPS.

I’ve also taken into account some arguments from others.

A1: “What if the game aims to support realism?”

C1: Realism should not cost the enjoyment of players! I believe that balance is what matters, more than realism. If civilians constantly feel outmatched, they will likely stop playing, it hurts the game overall.

A2: “Civilian players can just play as cops if they feel like they want the perks.”

C2: This just ignores a huge part of the community who prefer the role of a civilian. If everyone becomes MPS, there’s no one to chase after and arrest, which also shows how much the game relies on civilians to keep its dynamic.

A3: “MPS needs some advantages to keep crime under control, otherwise civilians will just dominate the servers.”

C3: It’s plenty obvious that civilians take on more risks, have to spend much more money, and still get put in jail for an insane amount of time. Even before these updates, civilians had seldom escaped or won engagements. Giving civilians more benefits doesn’t mean cops can’t win any longer, it just means that the outcome will be more randomized and less predetermined!

A4: “You don’t have to buy guns or bail yourself out, it’s your choice.”

C4: I understand that it’s technically optional but the gameplay loop pulls people into spending in order to stay competitive and actually have fun in the game. Without civilians buying firearms, MPS doesn’t get to shoot and enjoy the game as well.

Ultimately, we aren’t here to just rant or throw shade, we are just seeing a negative wound within the civilian population of the community. Lately, it’s starting to feel like a never-ending loop of spending too much money without gaining the same amount of enjoyment. We get that it’s hard to balance such a big game but all we’re asking is a little more spotlight on the civilian side of things. Also, we don’t know what goes on behind the scenes, so we can only imagine how hard it is to juggle the insane amounts of bugs, updates, and feedback flying at you guys. That said, just having a tad more communication would go a long way, even a short post or update will help a ton. Thanks a bunch for reading this and for hopefully understanding where we are coming from!

Suggestions for lack of communication:

  • Add a “development” server to test new features to see the reaction of the community.
  • Planned changes to gameplay should be mentioned to see the reaction of the community

yes this is much needed

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only thing id disagree with is yes civs have to pay for guns but MET have paid robux for permanent guns so its not totally unfair other than that all fair comments and some great ideas.

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:smiley: thank u! and i completely agree!! id just like say that the robux has to end somewhere once converted into in-game currency, after all 500 robux (cost of ap) is around 6k in game cash, which if u think about it, it gets spent really fast as a civilian

3 Likes

Very interesting suggestion, very well worded.

Love this suggestion, just one thing to say about the statistics however. I usually see 200-300 people peak BST hours, for example I have just seen 350 players online just earlier.

Absolutely, it’s completely neglected yet it’s the main team for new and regular players

Hey,
As someone who does not play on the civilian team that often plays on MPS team a lot due to my CO position. I do see some of the frustration to some of the points. However, there are some point which just do not make sense or I am not understanding correctly.

The Unfixed Civilian Gamepass
I do think that is valid and they should try and fix this issue as it has not been fixed for a while and I feel more does need to be added to it.

For the money
I do think that the money you get in game is fair and equal. As you get it every 6 mins anyways no matter what. You have the opportunity to rob ATM as a civ which is around £300. Catch wanted criminals to get an arrest bonus up to £260 for MPS. I do think to help combat this is to add more things for civilians to do in the game and not just shoot everything or everyone. Perhaps do a money heist, jewellery heist or Museum heist at NG (perhaps move the civ spawn if this did happen).

Weapons etc
But, I do think players need to realise that this is Buckingham Palace based in London, IRL people do not carry guns or 8+ guns out of no where. I would like to say that the MPS and RG are very limited to their RoE because of this which does give the civilians a advantage.

The other issue with the vendors is that it is the same people that buy the permanent guns tools. which is why there is never any to sell or buy. Saying this I do like some of the suggestions you have made (Ability to give other players access to my car’s boot/trunk. I can give Player A the ability to open the boot/trunk and take the items I put in.)

Hostage situations
I am glad that the RAC roof got put with a hatch it means civilians have to get creative when doing a hostage situation etc. I have notice when trying to resolve a hostage situation that people have got creative and we had to come put with new tactics to combat this. The hostage situations are done at new places and this has made it more realistic.

I would like to add that only MO19 has access to the extra medical equipment and that is when they are on a certain class and they have been trained and done the qualification to do it. Normal MPS do carry bandages and splints just like normal civilians and these are at the same prices. I do like the suggestion of adding random vendors around the map that civilians have to track down that sell medical gear like tourniquets and haemostats. But the vendors should be random anyways.

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Very fair suggestions compared to some others who feel the same way about the civilian situation.

I’ve been saying this for months now and it’s honestly exhausting at this point. This suggestion perfectly highlights everything that’s been wrong with the game for a while now, and it’s crazy how nothing has changed. The devs don’t care, at least not when it comes to civilians. I had high expectations for this game, but the truth is, it lacks something critical: a strong, respectful community and developers who actually communicate with and listen to their player base. Instead, they only seem to cater to one team: MPS and it is very obvious.

Some of the developers who work on this game play on MPS almost every single time they join the game, and it reflects in the direction of the updates. I can remember this very well where you could still be able to jump and shoot and I remember I had the AWP and killed Unix_system several times while jumping and sniping him and then he went on and patched jumping and sniping. Obviously this favors the MPS because OCG’s were really good with this. However this is months ago now and we didnt really care about it as this is just a game we were here to have fun not more. Civilian gameplay is constantly ignored, broken features like the organization system go months without being addressed, and every new change just piles more advantages onto MPS. You can’t tell me there’s no bias when it’s that blatant.

This community also has a serious problem, and it’s like a virus. The moment you choose to play as a civilian and actually start holding your ground, taking down MPS or RG ingame, people suddenly hate you. Not because you’re toxic or breaking rules, but simply because you didn’t go shoulder to shoulder with them. If you don’t cater to their ego or let them win, you get sidelined. It’s a sad, toxic mindset that’s only been enabled by how one-sided the game has become. And when you give them this argument they blame it on you being toxic however they must be blind if they can’t see that their own community is probably the most toxic.

I stopped playing this game seriously a short while ago, but when I saw this post, I felt like I had to say something. I know you put time into writing this and everything you said is absolutely on point. These are the exact reasons why OCGs disbanded and why they’re not coming back. I’ve made suggestion after suggestion, offered to be part of the QA team to help improve civilian gameplay, and got ignored every single time. There isn’t even one civilian focused person on QA. That says it all.

Many people told me that this game will never be succesful because they had past experiences with the devs and people working on this. I’ve noticed myself that the downfall of this game started after the Trojan command left with Derbesste leading it. Many can say they were toxic or whatever, however I believe they actually were the ones interacting also with civilians and wanting to make fun events. Now if you look at the current MPS command its literally just jokes and people thinking they made it in life by ignoring you or having a big big ego but they aint anything more then just a highrank on a roblox pixel game.

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I agree, there has to be more check and balance so the game is more enjoyable and encourages more from civilians to do. So they don’t feel like they always have to shoot up and can “roleplay” more crimes that would make sense for a Met officer to give chase/go after.

I know the management has said it at some point that this game is not meant to be a serious roleplay community, but there is barely any roleplay these days. Most of the time, civilians only know the one thing they can do, which is to shoot up repeatedly till the point nobody enjoys anymore (even the other civilians) OR to just repeatedly drive back and forth and ram anybody at a high speed. The worse of all now is that, we have people that are Leaving to Avoid Arrest (before even being cuffed) because they know LiveShield no longer takes action against such cases. Correct me if I am wrong, but that is what I have known so far.

Also on a point about firearms, we can’t expect a majority of players to be in possession of the Armed Police gamepass or any similar gamepasses. My point across, there is a number of “unenjoyable” things that are occurring in every team. Players that love being a criminal or civilian have their issues, players that love being a police officer have their issues, players that love being a royal guard have their issues. So, this is equally being felt by everybody.

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London may not have very many armed people but you must remember this is a game, it’s meant to be fun and interesting for the majority of the playerbase. There’s often at least 1 MO19 in the group who is the medic + any other MET can buy medical equipment

Tbh they need to add bank roberries and more ways for civs to make Money. I’m not against the dynamic bail system though, but there needs to be more ways to make money for civs. The dynamic bail could be reduced a bit and having more ways for civs to make money would offset this. The gameplay is dying as a result of these updates which do neglect civilian gameplay.

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This post is 100% accurate.

Everything mentioned here, the broken Criminal Boss pass, the lack of vendor restocks, the bail system, the RP zones being removed, the imbalance with cuffs, it’s all real. These aren’t small issues, they’ve been affecting the civilian side of the game for a long time.

I’ve personally experienced most of this. The Criminal Boss pass has been unusable for months. Civ gameplay feels like an afterthought, and every update just seems to widen the gap between civs and MPS. There’s no proper balance, and no communication when things break or get removed. I have been also trying to show/say that for a while now but nothing change everytime we get ignore.

I’m not here to debate or argue. Just confirming that what’s written in this suggestion is legit and based on what many of us have seen firsthand. It’s not an exaggeration, it’s the actual state of the game.

Hopefully this gets taken seriously, because it’s overdue.

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I won’t write much as everything that needed to be said has been, Some of these things are really needed and I hope the negligence of a lg update for an entire year does not happen with the civ team giving them no more good updates

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Personally agree with a lot of things stated here and genuinely seeing a lack of OCG recently as a MO19 CO is quite boring as they also bring a fun and competitive side to the game.

Some suggestions as to add on as listed in the main post;

  • Allow lockpicks to bypass certain doors (BP doors, RAC roof) to allow for more dynamic situations (Drill can also be repurposed for this albeit with a slight price increase) - Excluding all spawns of course and maybe include a dynamic to “lock” doors to allow all players to bypass alike

  • Moving vendor around the map to prevent camping by MPS etc

  • Some status provided on organisations and potentially providing more content to the criminal boss/enterprise gamepass

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I really like those suggestions and this is the mentality that we currently need thank you for this very nice suggestion!

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